FAQs 2018-05-08T14:33:17+00:00

Frequently Asked Questions

What is the date and time of the event?

The TriCity International Wine & Food Festival is being held on Saturday, November 3rd, 2018 from 7:00pm to 9:30pm.

How many vendors are participating?

The festival is pleased to showcase 30+ vendors from various countries around the World with a unique focus on South America, a well as featuring 10 Restaurants, Caterers and Food Companies.

Where is the event held?

The TriCity International Wine & Food Festival is being held at the Westwood Plateau Golf & Country Club, located at 3251 Plateau Blvd in Coquitlam.

How can I buy tickets?

Once ticket sales open they can be purchased online. If for any reason you are unable to purchase online, or if you require assistance, please contact us directly at 604-463-1998.

How much are tickets?

The festival offers an ALL INCLUSIVE ADMISSION! There is no need to purchase tokens while you are on-site at the event. Ticket sales will open in the summer and pricing will be available at that time.

Can I get a refund for my ticket?

The TriCity International Wine & Food Festival is a charity fundraiser so refunds are not available, however your ticket(s) are transferable.  Contact our customer service team to update your e-ticket with the new guest name by email or call 604-463-1998.  Any ticket name changes must be made at least one week prior to the festival date.

What does my ticket price include?

Purchase tickets early to avoid disappointment! Your “All Inclusive” entry fee includes all food, wine and beverage samples offered in the tasting rooms. However, please note that it’s not possible to taste every wine. Savour your wine then pour the excess or use the wine tasting spittoon buckets and rinse your glass at the tasting stations.

* NOTE: Should any guests arrive at the festival intoxicated they will not be permitted entry and their ticket will be forfeited with no refund.

How does the e-ticket system work?

We are committed to making the event check-in process quick and easy! To purchase your tickets online follow the prompts, then print off your hard copy ticket or bring your mobile device with the e-ticket information displayed. The barcodes will be scanned on entry to the event.

* NOTE: Should any guests arrive at the festival intoxicated they will not be permitted entry and their ticket will be forfeited with no refund.

Is there a dress code?

We suggest smart business or casual dress attire. As you will be walking throughout the tasting areas it is recommended you wear comfortable footwear. Please refrain from using scented perfume, cologne, creams or aftershave as it interferes with the experience of wine tasting.

Is there a discount for Designated Drivers?

Unfortunately we are unable to offer discounted Designated Driver tickets as our event doesn’t operate on a token system. At the festival on November 3rd there will be non-alcoholic beverages available, and food samples from all of the participating restaurants, caterers and food companies for you to enjoy.

What is the age of the guests that attend the festival?

The event welcomes guests over the Age of 19. No minors are permitted at the event (please note this includes babies and infants).  Two (2) pieces of government issued ID will be requested of guests who appear to be under the Age of 30.

Primary ID examples include: Drivers License, Passport, Canadian Permanent Resident or Citizenship card, and First Nations Status Card.

Secondary ID examples include: credit cards, University/College Student Cards, or any other card with an imprint of your name and a signature.

Is there a safe ride home program?

Please taste responsibly and plan ahead! Consider the following:

Greater Vancouver Designated Drivers (GVDD) can get you and your car home safely.  Visit their website at www.gvdd.ca or call 604-917-0177. Depending on availability arrangements may also be made on-site to use this service, however it is recommended to book ahead.

Complimentary shuttle service will be available on November 3rd. The shuttle will take guests from the Westwood Plateau to the Lafarge Lake-Douglas Station located on the new Evergreen Skytrain line.  The shuttle will be making loops between the venue and the Evergreen Line on Saturday from 9pm to 11pm. No other stops will be made.

BCLDB’s “Get Home Safe” Program offers Complimentary Compass transit tickets available on a first-come basis.  Visit the on-site Concierge Desk for further details.

Taxis are not readily available at the Westwood Plateau and have proven to be a challenge to arrange at past events.  It is highly recommended to plan for an alternate way home to avoid any last minute complications in leaving the venue.

Parking at the Westwood Plateau is free, however for security reasons the gates and entrances will be locked after the event and may not open again until 9am on Monday. It is suggested to contact the Golf Club directly if you have any questions about parking.

If you do not see the answer to your question, feel free to contact us!